Payments and Shipping

All payments are securely made through Paypal.
Please follow this link for more informations about paying through Paypal:
https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security


UK delivery charges are calculated by weight and the total will be displayed at the checkout.

You can choose from UK Standard delivery (we always keep a proof of postage)

or from the "UK Mail Signed For" delivery (we will provide you with a tracking number after we have posted your items)

We only ship within the UK.
If you like to place a order from outside the UK please get in touch before ordering for a quote for p&p

All delivery charges include Postage and Packaging. The maximum postage is £5.00 for standard or £7.10 for recorded delivery.

Delivery Schedule We will normally process your order within 3 business days of receiving your payment.

You must inform us within 10 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you if possible. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges All our prices are shown inclusive of VAT.

Any duties or taxes payable on purchase of our products are the sole responsibilty of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).

 

Terms & Conditions

This agreement applies as between you, the User of this website the owner of this website. Your agreement to comply with and be bound by these Terms and Conditions from your first use and repeat use of the website. If you do not agree to be bound by these Terms and Conditions, you should stop using the website immediately.

No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

Goods, Pricing and Availability

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from our shop correspond to the actual Goods, the owner of this site is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether.

Where appropriate, you may be required to select the required [size] [model] [colour] [number] of the Goods that you are purchasing.

Please note that colours shown can look different in the picture. If you are unsure if it is the right colour for you, please e-mail us and request a sample before you order.

All pricing information on the website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

All prices on the Web Site include VAT.

Returns Policy

We aim to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.

If you receive Goods which do not match those that you ordered, you should contact us within 10 days to arrange return. In this case Sewing-Bee is responsible for paying the return costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.

Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.

If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to us within 10 days and arrange return. In this case Sewing-Bee is responsible for paying the return costs.

Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods. If the Goods have been dispatched or have reached you, but you have changed your mind, please return them to Sewing-Bee within 10 days of receipt in the original condition.

Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Sewing-Bee. You are responsible for paying shipment costs if Goods are returned for this reason.

Sewing-Bee are not able to take items back for return which have been specifically prepared for an order: For example - Fabric /ribbon which has been cut from the bolt to the size requested in a customer's order.

Note -Your statutory rights are not affected.

If you wish to return Goods to Sewing-Bee for any of the above reasons, please contact  Sandra@sewing-bee.co.uk  to make the appropriate arrangements

Sewing-Bee reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Such discretion to be exercised only within the confines of the law.

None receipt of order

If you have not received your order within 10 working days of notification of despatch please notify Sewing-Bee by phone, e-mail or in writing. Contact details can be found on the 'Contact Us' page.

Please note that we will only re-send orders or issue refunds, where applicable, after 15 days from date of original despatch of order.

Privacy

Sewing-Bee need to collect certain information to enable us to process your order. The information collected will be stored securely and used in accordance with the Data Protection Act 1998. The type of information we need to collect includes:

  • Name
  • Address
  • Phone number
  • Email address
  • Credit / Debit Card details

We will use your email address to inform you of your orders progress. We may also use the information collected to send you information on products we think might be of interest to you but we will never pass on your data to a third party.

Disclaimers

Sewing-Bee makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our products or services.

No part of this website is intended to constitute advice and the Content of this website should not be relied upon when making any decisions or taking any action of any kind.

No part of this website is intended to constitute a contractual offer capable of acceptance.

Changes to the Service and these Terms and Conditions

Sewing-Bee reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the website following the changes.

If Sewing-Bee is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

Limitation of Liability

Sewing-Bee’s total liability for any claim howsoever shall not exceed the price of the goods supplied by Sewing-Bee to the customer. To the maximum extent permitted by law, Sewing-Bee accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein.

Users should be aware that they use the website and its content at their own risk.

Links to Other websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Sewing-Bee or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

Use of Communications Facilities

When using the enquiry form, gallery or any other System on the website you should do so in accordance with the following rules:

  1. You must not use obscene or vulgar language;
  2. You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  3. You must not submit Content that is intended to promote or incite violence; It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
  4. The means by which you identify yourself must not violate these terms of use or any applicable laws;
  5. You must not impersonate other people, particularly employees and representatives of Fun In Mind or our affiliates; and You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
  6. You acknowledge that Sewing-Bee reserves the right to monitor any and all communications made to us or using our System.

Cancellation

You are entitled to cancel your contract if you wish providing you act within 14 working days of the receipt of the goods. If you wish to exercise this right prior to despatch of goods please contact Sandra@sewing-bee.co.uk

If your order has already been despatched please follow our returns procedure.