Our Terms and Conditions

Our online booking/shopping process is secure and accepts payment by credit or debit card. 

If you wish to book a workshop please ensure you read carefully our booking terms & conditions. Please note that by booking online you are therefore acknowledging you have read and accept the booking terms & conditions.

Booking Terms & Conditions

Please check the dates carefully prior to booking.
Once made a booking cannot be transferred to an alternative date. If for any reason you are unable to attend please feel free to send a substitute. If you book a class for several days duration please ensure you can attend all days.
All courses must be paid for in full prior to the start date. Payment can be made by cash, Paypal or credit/debit card.

Please note that the tutors are responsible for the classes and workshops they are running in our shop.

If you have to cancel a class:
No refund will be given, but if we can fill your space we'll give you a voucher to be used for future classes.
You are very welcome to send a substitute to fill your space.


Cancellations by us:
If a cancellation is unavoidable you can choose between a full refund or book an alternative class.

If we have to cancel a course/workshop we will not accept liability for any other costs incurred by the student other than the course/workshop fee.


Love Handmade, does not take any liability for accidents/injuries occurred during a class/workshop with a third party tutor. 


Online orders are usually processed (picked and cut) in 3 working days.
Orders are posted via Royal Mail or other couriers depending on the weight of the parcel.
Shipping costs:
Order value up to £10 = £2.50 shipping
£10.01 - £20 = £3.50
£20.01 - £30 = £4.50
30.01 - £40 = £5.50
Over £40 = free shipping